COQUITLAM EQUESTRIAN LESSON POLICY

Our lesson policy is as Follows:
- Invoices are sent at the end of each month for the following month and include all lessons in that month; this guarantees your lesson day/time/coach/horse for the month
One make up lesson is available per month for a missed lesson where notice is given in advance; 24 hour is requested but minimum by 9 am for evening lessons or previous night for daytime lessons.

- For extended holidays where 3 or more lessons are missed in a row, we then offer 2 makeup lessons with notice given in advance

- Makeup lessons must be booked through the office and for holidays must be booked or notice given in advanced of the holiday.

- Makeup lessons must be done within 4 weeks of the missed lesson

- Makeup lessons are a group lesson scheduled Sundays at 11:15 with a max of 4 in the group. Sunday lesson people we will schedule makeups around your usual lesson time with the Sunday coach and may not be with your usual horse

- We understand people needing to take time off for extended holidays but we cannot guarantee that their lesson spot will still be available as we currently have a waiting list.
 

- We accept cash, Etransfer.

- Lessons strictly adhere to their listed time and anyone more than 15 minutes late
forfeits the remainder of their lesson time.

- We run year-round, regardless of weather. If conditions are too extreme for the
horses to safely work then we will modify the lesson to involve groundwork,
horsemanship, barrel time or mechanical horse practice. Horses are living
animals who need to eat and be taken care of whether we can ride or not, so in
order to ethically run this program we need our clients to understand that some
days your lesson may not be physically on the horse. We want all our students to
understand that riding is only one small part of being involved with horses. There is
so much to learn about their care and psychology that is often overlooked. We
feel strongly that including this policy will foster mature, responsible and
empathic kids.
 

- All riding students must wear appropriate gear to their lessons; this includes
closed toe shoes with a 1” heel, long pants and an approved riding helmet. A
bicycle or ski helmet is not sufficient. We have helmets available for rent for $5
per lesson. If you are not in appropriate attire, the student will not be taught, and
the lesson will still be charged in full.
 

- All vaulting students must bring soft shoes for during class (vaulting shoes,
runners, watershoes) and closed toe shoes for tacking/untacking/wearing around
the barn. Comfortable clothing like leggings or yoga pants, with a fitted top (no
oversized baggy hoodies). Please make sure long hair is up and all dangly
jewelry (necklaces, etc) are removed. No helmet is required.

- HORSE COUNCIL BC: HCBC is a not-for-profit association representing the
interests of the equine industry in all sectors throughout BC. It is not mandatory
but strongly encouraged as it provides extra insurance. See www.hcbc.ca for
details and to sign up.